Shipping policy

Order Processing & Shipping Time
We aim to process and dispatch all orders within 1-5 business days. Once dispatched, shipping times vary based on your location:

• Estimated delivery time is 5-25 business days depending on the shipping destination.

• Please note that total shipping time includes order processing time + shipping time.

Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details (if available). Please allow time for the tracking information to update.

Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or other fees imposed by your country. These charges are the responsibility of the buyer. We recommend checking with your local customs office for more information.

Returns & Refunds
If you are not satisfied with your purchase, you may return your items within 14 days of receipt. Returned items must be in their original condition, unused, and with all original packaging.

To initiate a return, please contact our customer support team for further instructions. Return shipping costs are the responsibility of the buyer unless the item received was defective or incorrect.

Delays & Lost Packages
We are not responsible for shipping delays due to factors beyond our control, such as customs processing, weather conditions, or carrier delays. If your package is significantly delayed or lost, please reach out to our support team, and we will assist you in resolving the issue.

Contact Us
For any shipping-related inquiries, please contact our support team.